Refund policy

Return Policy – Malachi Wallace Boutique

At Malachi Wallace Boutique, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help.

Returns are accepted within 14 days of the delivery date.

Items must be:

Unworn

Unwashed

In original condition

With tags attached

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Final sale items cannot be returned or exchanged, including:

Clearance items

Accessories

Swimwear

Undergarments

Customized or personalized products

To begin a return, please contact our support team with your order number and reason for return.

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Refund Policy – Malachi Wallace Boutique

Once your returned item is received and inspected, we will notify you of the approval or denial of your refund.

Approved refunds will be processed within 5–10 business days to the original payment method.

Original shipping charges are non-refundable.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue.

Refunds may be denied if items show signs of wear, damage, or missing tags.

If you have not received your refund after processing time, please contact your bank or payment provider first, as processing times may vary.